FAQ

Check Our Our Frequently Asked Questions

If you’re still not one hundred percent sure of the services that we are offering, there’s no need to worry. We understand that you want to be completely sure before you hire us as your sewer cleaner so we thought it might be helpful if we compiled some of the most frequently asked questions by our clients. We’ve listed them here along with their respective answers so that you can check them out whenever you have a question that you want to ask us. 

  • Questions

    • What is the most requested service?

      All of our plumbing services, such as sewer line maintenance and more, are equally requested by our clients so there’s no need to worry.

      Were these answers helpful? Did you find all of the questions that you wanted to ask us? If you are now ready to give our services a try, give us a call at (661) 689-5215 as soon as possible during our office hours. We’ll make sure to respond as quickly as we can so we can set up a schedule that is most convenient for you. We also entertain further inquiries so don’t be shy. Call if you have more questions. We’re here to help.

    • What makes your company different?

      The fact that we’re bonded and insured already makes us different from other expert plumbing companies. Anything that happens on the job, whether an incident that leads to damaged parts or accidents that cause injuries, you will not be held liable because of our insurance coverage.

    • When should I call then?

      You can call us during our office hours on Mondays until Saturdays. We begin at 8:00 AM and we end at 5:00 PM so make sure to call between these hours so we can respond to you as quickly as possible.

    • Can I drop by your office?

      We don’t have an office at the moment but we do provide mobile services to clients in Santa Clarita, CA. We’ll go directly to you so that it will be more convenient on your part.

    • Can I get an estimate?

      Yes. Please call us immediately if you are a resident in Santa Clarita, CA because we give free quotes to clients in the area.

    • Do you offer specials?

      Yes, we do. We give a 10% discount to clients who are seniors or a part of the military.

    • What are my payment options?

      You can pay us with cash or checks. However, we also accept payments with all major credit cards or payments through Zelle or Venmo.

    • Do you provide these to commercial clients?

      We are only to provide mobile services to residential clients in the area.

    • Which services are available for me to book?

      All Star Plumbing & Rooter offers a reliable plumbing service which include drain cleaning, copper repiping, drain stoppage, hydro jetting, water heater repair, tankless water heater installation, and Navean tankless water heater services.

    • How many years of experience do you have?

      We started All Star Plumbing & Rooter as a company back in 2012 and ever since then, we’ve continued to provide top-quality sewer services to all of our clients. Our 22 years of experience contribute to the quality of the results we provide, giving us a solid reputation in the area as a leading plumbing service provider.

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